All Consumer Complaints for 2003 Mercedes-Benz C320

Important Note About Consumer Complaints

The Consumer Complaints are provided by the NHTSA and are used AS IS, without editing by anyone. You should use these consumer complaints as a starting point to see what potential issues you should look for.

Component Date of Report Summary
Air Bags 16 October 2014 Tl-the contact owns a 2003 mercedes benz c320. the contact stated that while driving 35 mph, the contact crashed into the rear of another vehicle. the air bags failed to deploy. the police report was filed. the contact sustained head and chest injuries which required medical attention. the vehicle was destroyed. the manufacturer was notified of the failure. the approximate failure mileage was 50,000. ne
Air Bags 08 May 2014 Tl- the contact owns a 2003 mercedes 320. the contact stated that the supplement restraint sensor light had illuminated indicating that the airbags could malfunction. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the defect. the failure mileage was 174,254. jft
Power Train 19 April 2013 I have a 2003 c 320 mbnz, the radiator leaks into the transmission. the radiator needs to be replaced. this leaking radiator fluid damaged the transmission, and it has to be replaced. this problem caused a lack of power and therefore a loss of acceleration. it happened without any warning, leaving you vulnerable due to the loss of power, a very dangerous situation which may cause an accident. the car has only 50026 miles on it.
Service Brakes, Hydraulic 25 February 2012 Strong odor of fuel when gas tank is full...i am not topping off the tank when i refuel...dealership states i need entire gas tank replaced at a cost of 3000.00..i purchased this car used in march 2011 with approx 107,000 miles. *tr
Fuel System, Gasoline 25 February 2012 Strong odor of fuel when gas tank is full...i am not topping off the tank when i refuel...dealership states i need entire gas tank replaced at a cost of 3000.00..i purchased this car used in march 2011 with approx 107,000 miles. *tr
Suspension 25 February 2012 Strong odor of fuel when gas tank is full...i am not topping off the tank when i refuel...dealership states i need entire gas tank replaced at a cost of 3000.00..i purchased this car used in march 2011 with approx 107,000 miles. *tr
Engine And Engine Cooling
Cooling System
11 July 2011 Tl* the contact owns a 2003 mercedes benz c240. the contact stated the coolant was leaking from the radiator into the transmission. the dealer was contacted and informed her that she had to flush the radiator and the transmission or replace the torque converter. if the failure was not repaired by flushing the system, the transmission would need to be replaced for over $2,000 at the contacts expense. there wee no recalls or warranties related to her vehicle. the manufacturer was contacted but offered no assistance. the failure mileage was 70,000. updated 08/31/11 *bf the consumer has traded the vehicle. updated 09/07/11.*jb
Seat Belts 01 June 2011 Tl*the contact owns a 2003 mercedes benz c240. the contact stated while driving 15 mph the vehicle in front of him suddenly stopped causing him to crash into the rear of the vehicle. the passenger seat belt did not hold the passenger in the front seat which caused her head to hit the windshield. both the driver and passenger side air bags did not deploy. the vehicle was destroyed. the passenger was taken to the hospital for a head injury. a police report was filed. the vehicle was towed by the insurance company. the manufacturer was not contacted. the failure mileage was 20,000. updated 07/08/11 *bf
Air Bags 01 June 2011 Tl*the contact owns a 2003 mercedes benz c240. the contact stated while driving 15 mph the vehicle in front of him suddenly stopped causing him to crash into the rear of the vehicle. the passenger seat belt did not hold the passenger in the front seat which caused her head to hit the windshield. both the driver and passenger side air bags did not deploy. the vehicle was destroyed. the passenger was taken to the hospital for a head injury. a police report was filed. the vehicle was towed by the insurance company. the manufacturer was not contacted. the failure mileage was 20,000. updated 07/08/11 *bf
Power Train 24 February 2011 2003 mercedes c320. consumer writes in regards to a safety recall transfer case *tgw the consumer was informed that due to the mileage on the vehicle, they would not be willing to assist with absorbing some of the cost for the replacement part. *jb
Suspension
Front
Control Arm
23 March 2010 Tl*the contact owns a 2002 mercedes c320. when driving over a pot hole or bump in the road at speeds of 20 mph and higher, the contact stated that he heard a loud "metal to metal" noise coming from the front of the vehicle. the vehicle was taken to the dealer where the bushings were replaced under the factory warranty. four years later, the failure recurred. the vehicle was taken to an independent technician who replaced the bushings for the second time as well as the front control arms. the front driver's side power seat failed and when taken to the dealer, he was advised that the driver's side front seat electronic control unit would need to be replaced. the repairs to the seat were made at the owner's expense. there were no recalls for the failure for his particular year, make and model vehicle. the right front turn signal also failed. he attempted to replace the bulb but to no avail. when the vehicle was diagnosed by an independent technician, it was confirmed that the wiring harness was defective. the manufacturer was contacted and provided no assistance. the failure mileage was 80,000 and the current mileage was 87,000.
Seats 23 March 2010 Tl*the contact owns a 2002 mercedes c320. when driving over a pot hole or bump in the road at speeds of 20 mph and higher, the contact stated that he heard a loud "metal to metal" noise coming from the front of the vehicle. the vehicle was taken to the dealer where the bushings were replaced under the factory warranty. four years later, the failure recurred. the vehicle was taken to an independent technician who replaced the bushings for the second time as well as the front control arms. the front driver's side power seat failed and when taken to the dealer, he was advised that the driver's side front seat electronic control unit would need to be replaced. the repairs to the seat were made at the owner's expense. there were no recalls for the failure for his particular year, make and model vehicle. the right front turn signal also failed. he attempted to replace the bulb but to no avail. when the vehicle was diagnosed by an independent technician, it was confirmed that the wiring harness was defective. the manufacturer was contacted and provided no assistance. the failure mileage was 80,000 and the current mileage was 87,000.
Electrical System
Wiring
23 March 2010 Tl*the contact owns a 2002 mercedes c320. when driving over a pot hole or bump in the road at speeds of 20 mph and higher, the contact stated that he heard a loud "metal to metal" noise coming from the front of the vehicle. the vehicle was taken to the dealer where the bushings were replaced under the factory warranty. four years later, the failure recurred. the vehicle was taken to an independent technician who replaced the bushings for the second time as well as the front control arms. the front driver's side power seat failed and when taken to the dealer, he was advised that the driver's side front seat electronic control unit would need to be replaced. the repairs to the seat were made at the owner's expense. there were no recalls for the failure for his particular year, make and model vehicle. the right front turn signal also failed. he attempted to replace the bulb but to no avail. when the vehicle was diagnosed by an independent technician, it was confirmed that the wiring harness was defective. the manufacturer was contacted and provided no assistance. the failure mileage was 80,000 and the current mileage was 87,000.
Latches/Locks/Linkages 11 March 2010 Tl* the contact owns a 2003 mercedes c320. the contact was unable to turn the radio off. the vehicle was taken to the dealer to be repaired. in order to avoid draining the battery, she had to remove the fuse. also, in warm temperatures, the power locks failed intermittently. upon locking the doors, they would unlock without intent. she had to engage the power locks several times before they would actually stay locked. the vehicle was taken back to the dealer where who stated that the radio would be repaired at her expense. no repairs made to the vehicle. the failure mileage was 31,000 and the current mileage was 72,000.
Equipment
Electrical
Radio/Tape Deck/Cd Etc.
11 March 2010 Tl* the contact owns a 2003 mercedes c320. the contact was unable to turn the radio off. the vehicle was taken to the dealer to be repaired. in order to avoid draining the battery, she had to remove the fuse. also, in warm temperatures, the power locks failed intermittently. upon locking the doors, they would unlock without intent. she had to engage the power locks several times before they would actually stay locked. the vehicle was taken back to the dealer where who stated that the radio would be repaired at her expense. no repairs made to the vehicle. the failure mileage was 31,000 and the current mileage was 72,000.
Engine And Engine Cooling
Cooling System
27 September 2009 On a 2003 c 320 mbnz, the radiator now leaks into the transmission. this is going to require the radiator to be replaced and for the transmission to be flushed. this leaking radiator fluid could have already damaged the transmission, and if so, it will have to be replaced. this problem causes a lack of power and therefore a loss of acceleration. it happens without any warning, often leaving you vulnerable due to the loss of power, a potential accident waiting to happen. *tr
Google+